Estée Lauder Data Incidents Class Action Settlement

Settlement Status

If you wish to participate in the Settlement, no action is required at this time.

A further notice will be issued following approval of the Settlement and the availability of the Claim Form.

Proposed Settlement

Superior Court of Québec file 500-06-001261-235

A class action was instituted against Estée Lauder concerning two (2) data incidents that occurred between approximately May 31, 2023 and July 12, 2023.

On April 22, 2026, the Superior Court of Québec authorized, for settlement purposes only, this class action against Estée Lauder and scheduled a hearing to decide whether to approve the Settlement. The hearing is set to take place on June 3, 2026.

A further notice will be issued following the June 3, 2026 hearing, if the Settlement is approved, and once the Claim Form is available. Thank you for your patience.

Settlement Status

On April 22, 2026, the Superior Court of Québec authorized, for settlement purposes only, this class action against Estée Lauder and scheduled a hearing to decide whether to approve the Settlement. The hearing is set to take place on June 3, 2026, at 9:30 AM in room 17.09 of the Superior Court of Québec in Montreal, located at 1 Notre-Dame Street E., Montreal, Quebec, H2Y 1B6.

It is not mandatory for Class Members to attend this hearing. Remote attendance will be available by Microsoft Teams at the following link: Teams Link.

Am I Eligible?

Class Members in the Class Action consist of all persons in Canada:

(i) whose personal or financial information held by Estée Lauder was compromised and/or stolen from Estée Lauder on or around July 12, 2023 (the "July Incident"); or who received an email or letter from Estée Lauder, dated on or about September 5, 2023, informing them of the July Incident; and/or

(ii) whose personal or financial information held by Estée Lauder was compromised and/or stolen from Estée Lauder on or around May 31, 2023 (the "May Incident"); or who received an email or letter from Estée Lauder, dated on or about October 19, 2023, informing them of the May Incident.

You have nothing to pay and nothing to do in order to remain included in the Class Action.

What the Settlement Provides

Under the terms of the Settlement, Estée Lauder has agreed to pay a total of one million five hundred fifteen thousand Canadian dollars (CAD $1,515,000.00) (the "Settlement Fund"). Following deduction of class counsel fees, disbursements, administrative costs, and notice costs, the remaining balance of the Settlement Fund will be distributed in accordance with the structure outlined below:

  • Substantiated Losses. Class Members who submit a timely and valid claim with supporting documentation evidencing out-of-pocket losses reasonably attributable to the Data Incidents may receive up to CAD $5,000, subject to the overall Settlement Fund and the pro rata provisions described below. For clarity, the email or letter from Estée Lauder notifying you of a Data Incident does not constitute supporting documentation for a Substantiated Loss.

  • Unsubstantiated Losses. Class Members who submit a timely and valid claim without supporting documents may receive:

    • CAD $150 if the Class Member falls within only one of the Data Incidents (the "First Group");
    • CAD $300 if the Class Member falls within both of the Data Incidents (the "Second Group").
    • Class Members who are entitled to a Monetary Benefit for Substantiated Losses will also be entitled to receive a Monetary Benefit for Unsubstantiated Losses.
    • Claims for Substantiated Losses will be paid from the Settlement Fund before any amount is paid regarding the claims for Unsubstantiated Losses.
    • If funds remain after payment of approved Substantiated Losses, the Unsubstantiated Losses claims may be increased up to a maximum of CAD $300 for First Group claimants and up to a maximum of CAD $600 for Second Group claimants in addition to their claim for Substantiated Losses, if applicable.
  • Payment Method. If you are eligible for a Monetary Benefit, the payment will be sent to you by Interac e-Transfer. If you wish to receive the payment by cheque, you must make a written request to the Claims Administrator after the Claim Form becomes available and following submission of your claim.

  • Pro rata adjustments. If the total value of approved claims exceeds the funds remaining in the Settlement Fund, payments will be reduced proportionally on a pro rata basis. If, after such pro rata reduction, the value of each individual payment would be less than CAD $3.00, no individual payments will be issued to Class Members. In such event, all remaining Settlement Funds will be distributed to charitable organizations identified below, after payment of the Fonds d'aide aux action collectives levy (if applicable). Conversely, if the total value of approved claims does not exhaust the Settlement Fund, payments of the claims for Unsubstantiated Losses may be increased proportionally on a pro rata basis, subject to the maximum caps specified above.

  • The Fonds d’aide aux actions collectives (the “FAAC”) is legally entitled to receive a percentage of the Québec portion of any remaining balance from the Settlement Fund, according to the Regulation respecting the percentage withheld by the Fonds d’aide aux actions collectives. After the FAAC has been paid said levy, as applicable, the remainder will be distributed in equal parts to the following charitable organizations: the Jewish General Hospital Foundation and Chai Lifeline Canada.

What are my options?

1

Participate and Receive Benefits (you have nothing to pay)

If you wish to participate in the Settlement and potentially receive benefits, you do not need to pay or do anything at this stage. If the Settlement is approved, you will be bound by the Court's judgment and the release provided in the Settlement Agreement. You will need to submit a Claim Form by the claims deadline to receive benefits. Instructions and deadlines for submitting claims will be posted on this website.

2

Exclude Yourself (Opt Out)

If you are a Class Member and do not wish to be bound by the Class Action and proposed Settlement, you have until June 1, 2026, at 11:59 PM Eastern Time to opt out by filling out the opt-out form and sending it to the clerk's office of the Superior Court of Quebec:

Greffe de la Cour supérieure du Québec
Cohen v. Estée Lauder Cosmetics Ltd et al
(500-06-001261-235)
1, rue Notre-Dame Est
Montréal (Québec) H2Y 1B6

In addition to sending a copy of the opt-out form to the clerk's office, you may also send a copy of the form by e-mail to the Claims Administrator at [email protected]. If you validly opt out, you will not receive any benefits under this Settlement (if approved) and you will not be bound by it or otherwise bound by this Class Action. You have no obligation to opt out.

3

Object or comment

If you do not opt out, you may object to or comment on the proposed Settlement Agreement. Class Members who object or comment will remain bound by the Settlement if approved by the Court. If you wish to object to or comment on the Settlement, you must send your objection or comment in writing no later than May 14, 2026, at 11:59 PM Eastern Time to the Claims Administrator by email at: [email protected] or by mail at:

Concilia Services Inc.
Attn: Estée Lauder Settlement
5900 Andover Avenue, Suite 1
Montreal, QC, H4T 1H5

This document must include:

  • Your name, address, e-mail address, and phone number;
  • a brief statement of the reasons for your objection or comments;
  • a statement that the foregoing is true and correct and
  • whether you intend to attend the hearing in person or through a lawyer (you must provide the lawyer's name, address, e-mail address, and phone number).
Nevertheless, you retain the right to object to or comment on the Settlement in person on the day of the Settlement Approval Hearing, even if you did not submit a written objection by the specified deadline.

Important Dates

April 22, 2026

Pre-Authorization Judgment. Class action authorized for settlement purposes by the Superior Court of Québec.


May 14, 2026

Objection and Comment Deadline. Written objections must be submitted by 11:59 PM Eastern Time.


June 1, 2026

Opt-Out Deadline. Requests for exclusion must be submitted by 11:59 PM Eastern Time.


June 3, 2026

Settlement Approval Hearing. 9:30 AM, Room 17.09, Superior Court of Québec, 1 Notre-Dame Street East, Montreal.

Documents